Sustainability is a Girl’s Best Friend!

Sustainability is a Girl’s Best Friend!

*This Blog Post was written during my Masters Degree*

There is no better time than now to talk about sustainability! You would have to have been living under a rock to have avoided the recent political talks about the environment and what we can do to help combat climate change. Consumers are becoming increasingly aware about their social responsibilities and how their own purchasing behaviour has an impact on the environment .

So what does V by Laura VannDettolAdidas , and REN Skincare have in common ? They are all aiming to be more sustainable and changing the way consumers buy! I will be using consumer psychology to discuss the companies mentioned and explain how they are shifting to a sustainable business model, through brand ethos, pricing, matching consumers values, and packaging.

First off, let’s start with V by Laura Vann. This jewellery brand’s ethos is to provide long lasting, sustainable pieces. Their recent ‘Keep’ collection was designed to be both sustainable, by using recycled silver and to make the pieces have a permanent place in your personal jewellery collection.  

The brand statement for their ‘Keep Collection’.

With the company making it their ethos to be sustainable,  they are fighting against the rising trend of throwaway ‘fast fashion’. The ‘fast fashion’ industry has adopted unsustainable production techniques to keep up with high consumer demand and the rising cost of production. This leaves a strain on both society and the environment. To counter this a new movement called ‘slow fashion’ has arrived. This incorporates social responsibility with the aim of sustainability. An exploratory study investigated the consumer perception on ‘slow fashion’. It found that consumers are slowly starting to invest in long time piece rather than the one of item.

Yet, transparency is the key to authentically communicating with the consumer about the production process of fashion items. V by Laura Vann is a perfect example, as the brand states their ethos, the consumer is therefore able to make an informed purchase decision.

The next company I will be discussing is Dettol! The first time I came across the Dettol refillable packets was in the London Underground. Three things came to mind, firstly, ‘wow what a great idea!” Secondly, ‘why have they just thought just this now?’ Thirdly, from a consumer psychology perspective how would you get buyers to incorporate these refillable packets in their shopping habits?

Dettol spray refill.

Dettol has encouraged consumers to buy the refillables by offering a reduction in price. The Dettol spray costs £2.50 (750ml) compared to the Dettol refill costs £2 (1.2L). When a consumer is able to easily calculate a discount price and the amount saved, they associate a positive response to the product Also by changing their packaging their products meet the current demand of consumers need for sustainability. Both these factors encourage consumers to buy their new products. Adidas is the second largest manufacturer in Europe, and they have partnered with Parley to create an ‘Ocean Plastic’ range of shoes and clothes. These items are created from upcycled marine plastic waste.

Photos of Adidas partnered with Parley to create ‘Ocean Plastic’ product range.

Adidas have been resourceful by creating a line of products which match up with the values of their consumers, as a consumer will choose a brand that matches similar values to their own . Having the items being created from plastic follows in line with consumer need for sustainability. This will then positively reinforce the consumer to continue shopping at Adidas as they will believe that they are buying products for a good cause and a product that matches their personal value. Adidas have firstly introduced a new product to their consumers which is sustainable sourced, but have also created a new range of  environmentally conscience consumer who will invested in products which do not damage the environment.

The last company I am going to talk about is REN Skincare. Their objective is to be a clean company; this means no waste, and no chemicals in their skincare products. Also a large part of the REN Skincare brand is that they are aiming to have their packaging 100% recyclable by 2021.

REN Skincare product range.

All of REN products clearly define how and what parts are recyclable. By having the products labelled as being recyclable it influence the consumers purchasing decision. This is an important part of REN Skincare brand which differentiates them from other skin care brands, especially as one third of consumers favoured environmentally labelled packaging. REN Skincare have created the perfect balance of using their packaging to represent both their objectives to use clean products, but also to remain clean to the environment.

Hopefully, in the next coming years there will be more companies who are aiming towards sustainable produced products.

Public Outrage, a marketers tool?

Public Outrage, a marketers tool?

*This Blog Post was written during my Masters Degree*

Welcome to my first blog post!

Recently, as I was thinking of a topic to start this blog with, the thought hit me that summer was finally over! So, as a desperate attempt to keep those summer vibes, my first blog post will be discussing the most memorable advert I saw this summer. 

The advert I will be discussing doesn’t actually have anything to do with summer, but rather it was an advert that made me do an actual double take.

I’ll set the scene, I was hastily walking along a busy train platform when, out of the corner of my eye, I caught sight of a cigarette advert. Two things ran through my brain: firstly, why is there a large advert for cigarettes and secondly, hang on a minute, this advert is sponsored by Cancer Research UK! (Advert in cover photo).

From first glance it looks exactly like a cigarette advert when, in actual fact the advert is part of a bigger campaign targeting the link between obesity and cancer. 

Cancer Research UK logo

How do non-profit and government organisations encourage new behaviours which impact the health sector? They utilise social marketing. Social marketing is a tool that aims at encouraging the general public to voluntarily comply with requirements that are important to public safety. For instance, to wear your seat belt, or to encourage healthy eating in families.

An example of social marketing

To make these campaigns successful the marketer need to put forth a message. For the obesity advert the message is for the consumer to learn that obesity (just as smoking was) is the second biggest preventable cause of cancer. 

In order for this message to have an advertising effect the message must have an appeal; these message appeals represents an attraction which aim to arouse consumer’s desires. 

The appeals can be either an rational or emotional appeal. An emotional appeal was used in these campaign because the advert is about cancer. With the advert being about cancer you are able to elicit a range of emotions, from fear, sadness, anger or hope. 

This particular advert evokes both fear and guilt, as the information depicts a severe threat that links obesity with cancer. An issue with public health adverts is that they have to strike the right balance of being fear inducing while not being manipulative

Because if a consumer feels like the advert has a manipulative intent they are less likely to feel guilty about their actions which would result in them doing the opposite of the intended outcome.  

Often guilt based advertisements also evoke feelings of anger. This advert has faced a fair amount of public anger. Certain parties have criticised the advert, arguing that it weight shames. Often when it comes to public outcry, and with the modern age of the internet, the public openly broadcast their outage which can lead to a higher amount of publicity for the advert. This, you could argue creates more publicity for the advert and generates more discussion which was the main intention of Cancer Research. 

Many felt the advert was a form of weight shaming

So do these scare tactic works? Does having these emotional appeals that elicit, fear, guilt and anger, encourage consumer to change their behaviour? Or does the public discussion we gain from these adverts help create more discussion within our society and potential change in government? 

What I have taken from this advert is that, when done well, a message appeal elicits strong emotions. It is well known that smoking causes a greater risk of cancer, but now with this advert Cancer Research are also informing the public that obesity is the second largest cause of cancer!

Whether they have done the advert in a considerate way is questionable. But have they successfully introduced a new topic of discussion into the public sphere? I think they have.